Cosmic Ice Cream Co. is a popular ice cream brand in Houston that was formerly known as Scoop Craft Creamery. It was founded by Camille and Julian Haynes, who wanted to bring a fresh and premium ice cream concept to their local community. All of their ice creams are made in-house, and the flavor creations are inspired by their travels, family recipes, and childhood memories. Camille is a dietitian with degrees from the University of Houston and Texas Woman's University, while Julian has an MBA from Howard University and left his management position in oil & gas to focus on Scoop full time.
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Locations
Spring Branch East
8207A Long Point Road Closing at 22:00
Webster
937 W. Bay Area Boulevard Closing at 21:30
What people say
When it comes to finding a good ice cream shop in Houston, Cosmic Ice Cream Co. is one of the most popular brands in the city. However, like all businesses, Cosmic Ice Cream Co. has its fair share of online reviews and comments from customers. So, what do people have to say about this beloved ice cream chain?
Overall, Cosmic Ice Cream Co. has received mostly positive reviews. Many customers rave about the unique and delicious flavors, including vegan options, and appreciate the friendly and attentive customer service they receive at each location. Some even go as far as to say that it's their favorite ice cream place in town.
However, there are also some negative reviews and comments that have been left online. One common complaint is the long wait times during peak hours, especially on weekends. Some customers have also noted that the prices can be a bit high for the amount of ice cream they receive.
Another common issue mentioned in reviews is inconsistency in quality across different locations. While some people have had great experiences at certain locations, others have reported issues with melted or freezer-burnt ice cream, or a lack of cleanliness in the store.
Despite these criticisms, Cosmic Ice Cream Co. remains a popular choice for ice cream lovers in Houston. Part of this success can likely be attributed to the company's willingness to listen to and respond to feedback from customers.
In fact, many reviews note that Cosmic Ice Cream Co.'s customer service team is quick to address any concerns or complaints that are raised online or in person. This level of engagement with customers shows that the company cares about its reputation and is willing to take steps to improve the overall experience for everyone who visits their stores.
So, if you're looking for some out-of-this-world ice cream in Houston, Cosmic Ice Cream Co. is definitely worth a visit. Just be prepared for a potential wait time during peak hours and make sure to double-check your order before leaving the store.